Job Description:
Join Hilton as a Safety and Security Manager and lead hotel safety, security, and risk management. Apply your expertise in investigations, fire safety, and guest protection to create a secure environment.
Safety and Security Manager – Hilton Hotels
Hilton is seeking a dedicated Safety and Security Manager to oversee all aspects of safety, security, and risk management across assigned hotels. This role ensures a safe, secure, and enjoyable experience for our guests and team members, while maintaining compliance with legal and company standards.
Key Responsibilities:
As a Safety and Security Manager at Hilton, you will:
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Manage internal and external guest accident/incident records and apply legal best practices where necessary.
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Lead investigations of criminal activities and other incidents at hotel properties.
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Oversee health, safety, fire safety, food safety, security, and risk management processes.
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Liaise with local enforcement officials during statutory inspections and accident investigations.
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Analyze accident data to allocate resources to high-risk areas effectively.
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Support operations, specialist training, supplier approvals, and crisis management.
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Conduct audits to ensure Health & Safety and Food Hygiene compliance.
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Train managers, supervisors, and colleagues on safety procedures and best practices.
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Implement and enforce safety risk management practices aligned with Hilton policies.
Requirements:
To excel in this role, you should possess:
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Minimum of five years’ experience in Security or related fields within the hospitality industry.
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Strong supervisory, communication, and people management skills.
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Expertise in Safety and Security Management and Fire Safety Risk Assessment.
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Ability to conduct independent investigations and make sound decisions.
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Flexibility to handle diverse work situations with patience and diplomacy.
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Competence in computer programs for reporting, presentations, and communication.
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High school diploma or equivalent (University degree in Security and Safety preferred).
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Thorough knowledge of hotel layouts, local areas, and emergency procedures.
Preferred Skills and Distinctions:
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Previous Hilton Security and Safety experience.
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Familiarity with Hilton safety regulations and standards.
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Ability to train and develop team members in safety and security practices.
Why Hilton?
Hilton is a global leader in hospitality, dedicated to delivering exceptional guest experiences across luxury, full-service, and mid-priced hotels worldwide. Join our team and be part of a company that values innovation, teamwork, and the highest standards of service. Our vision “to fill the earth with the light and warmth of hospitality” reflects our commitment to creating remarkable experiences for every guest.
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