Receptionist Job in London – Coventry University London Campus (Full-Time)
Job Title: Receptionist
Job Reference: 3204
Location: London, United Kingdom
Organization: Coventry University London Campus
Department: CULC Finance and Operations – Management and Support
Employment Type: Full-Time, Fixed Term
Contract Duration: Until 31 December 2026
Salary: £26,481 per annum
Application Deadline: 05 January 2026
Job Overview
Coventry University Group, a globally recognized education provider, is currently hiring a Receptionist for its London Campus located in the heart of London’s financial district at Devonshire Square Estate. This is an excellent opportunity for individuals with strong customer service and administrative skills who want to work in a professional academic environment.
As a Receptionist, you will be the first point of contact for students, staff, and visitors, playing a vital role in delivering outstanding customer service and ensuring smooth front-desk operations across two campus sites.
About Coventry University Group
Coventry University Group is driven by its mission of Creating Better Futures through education, innovation, and equity. The London Campus focuses on delivering career-ready graduates by offering real-world business and professional experiences tailored to individual career ambitions. Every role within the university contributes to empowering students and communities globally.
Key Responsibilities
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Provide a professional reception service for students, staff, and visitors
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Act as the first point of contact via face-to-face, telephone, email, and online platforms
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Deliver a high-quality “First Response” customer service experience
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Support clerical tasks, hospitality services, and campus events
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Maintain databases, filing systems, and archived records accurately
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Ensure confidentiality and full compliance with data protection regulations
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Follow all Coventry University Group policies and Health & Safety guidelines
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Support operations across the main site and additional campus sites when required
Candidate Requirements
To be successful in this role, candidates should meet the following criteria:
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Proven experience in customer service within a fast-paced, customer-focused environment
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Excellent verbal and written communication skills
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Strong interpersonal skills with the ability to interact professionally at all levels
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High attention to detail and strong organizational abilities
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Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.)
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Ability to work collaboratively as part of a team
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Flexible approach to work with a positive attitude
Salary & Benefits
Coventry University offers an attractive benefits package, including:
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Competitive salary of £26,481 per annum
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Excellent employer pension contribution
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30 days annual leave plus bank holidays
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Holiday purchase scheme
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Life assurance (4x annual salary)
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BUPA Cash Plan
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50% tuition fee discount for staff dependants
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CU Reward Scheme with high street and online retailer discounts
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Cycle to Work scheme
Equality, Diversity & Inclusion
Coventry University Group is committed to equality, diversity, and inclusion. The university values people from all backgrounds and strives to create an inclusive environment where everyone has equal opportunities to succeed.
